Singapore Airport Transportation

• Our e-mail support team will send you the meet-up location at the arrivals gate
• Your driver will be at the meeting point. Make sure to have Whatsapp downloaded before your trip so you can communicate with your assigned driver.
• Get to your accommodation safely
• Our Whatsapp number is also open from 9:00 AM – 5:00 PM (Pacific Daylight Time) if you are having trouble communicating with your driver

✅ Professional English-speaking driver (top-rated)
✅ Parking fees
✅ Safe Singapore Airport Transportation
✅ Air-conditioned vehicle (Sedan, Van, or Mini Bus)
✅ Travel concierge via Whatsapp for the duration of your trip to Singapore (3 days only)
✅ 10% discount code on all excursions and activities (worldwide)

❌ Tip for the driver (not mandatory but encouraged)
❌ Night ride surcharge of 10 SGD ($8 USD) for trips from 12:00 AM – 6:00 AM
❌ Extra stops available upon request with a small fee

Airport Transportation Policies

• 1 standard size suitcase per traveler. There will be a surcharge for extra suitcases
• 1 hour maximum waiting time. If you arrive after 1 hour, there will be an extra charge
• Midnight surcharge of $10 SGD ($8 USD approx) from 12:00 AM – 6:00 AM

Refund Policies

• 100% refund for Insider Travel Members
• 100% refund 3 days before the trip
• 16% IVA charge beyond 3 days

More cancellation options (traveler preferred)

• Keep the credit in your account and use it on any of our experiences worldwide
• Convert your credit to a gift card and send it to friends and family (applicable to all experiences worldwide)
• Both options above are credited 100% and are valid for use for 1 year